3 Misconceptions of Active Listening

3 Misconceptions of Active Listening

The technique of active listening isn’t a new one. It has been around since 1957 and even then, it was clear that this practice was much more involved than simply lending an ear to someone. It was more than just hearing the person speaking to you. Any yet, so many...
The Five Dysfunctions of a Team

The Five Dysfunctions of a Team

Our job would be easy if we didn’t have to deal with people. These wise words were uttered by my very first boss after a particularly difficult day at work. Poor communication and unsaid expectations left my just-out-of-college self feeling defeated after an...