When is it Time to Fire an Employee?

When is it Time to Fire an Employee?

Hiring is hard, but firing can be even harder. There are situations when it’s obvious that someone needs go – harassment, abuse, illegal activity, etc. Those are HR nightmares and clearly fireable offenses. I want to discuss times when employees only partially...
When is Conflict Productive?

When is Conflict Productive?

That’s not a typo in the title. There is such a thing as productive conflict. Conflict doesn’t have to be hurtful or damaging. We’re not often led to believe it, but it’s true. In business, the word ‘conflict’ is often synonymous with ‘fight.’ Let’s say you’re...
How to Hire for Culture Fit

How to Hire for Culture Fit

Of all the things people debate in business, no one argues that turnover is costly. Although quantifying the cost is tricky, research conservatively puts the replacement costs alone at roughly 20% of the departed employee’s salary. That doesn’t include lost...
3 Misconceptions of Active Listening

3 Misconceptions of Active Listening

The technique of active listening isn’t a new one. It has been around since 1957 and even then, it was clear that this practice was much more involved than simply lending an ear to someone. It was more than just hearing the person speaking to you. Any yet, so many...