Episode 15: Sam Pagel with Resound and Ray Delmuro with Refresh Glass

Oct 26, 2020 | Community Connections Podcast

E15 Sam Pagel with Resound and Ray Delmuro with Refresh Glass

This episode of MAC6 Community Connection Radio Show and Podcast was jam-packed with great insights and tips about marketing, mergers, business partnership, and more.

Hosts, Jennifer Burwell and Kyle McIntosh welcomed Ray DelMuro of Refresh Glass and Sam Pagel from Resound to the studio for an uplifting and inspiring conversation.

Here are a few of the hosts’ takeaways from interviewing Ray and Sam…

~Focus on what brings you joy and create a business around something you are passionate about.

~If you are going to create a business out of your passion and expect to be successful, make sure you can provide a ton of value to people.

~As in life, the key to any great business partnership or relationship is excellent communication.

~Find your people. You can’t build a company on your own. Surround yourself with a good community.

Resound believes people are intrinsically remarkable. And the brands they create together are too. But too often the demands of starting and growing an organization distract those within from reflecting their remarkable identity. Instead, they find themselves settling for copycat, unclear, or superficial branding.

Resound’s purpose is to be the most trusted provider of services, training, and tools for organizations at each stage of growth to help them unlock their own unique, clear, and authentic brands in order for them to build lasting relationships with their customers, employees, and partners.

To sum it all up, Resound exists to guide organizations to unlock their authentic brands so they can build lasting relationships.

Sam Pagel started his own media company back in 2011 when he saw a need for higher quality marketing and communication media amongst local businesses here in Arizona. He started his company, Pelican Media, as a video production company and grew it to serve businesses with photography, web development, and collateral design. Through Pelican Media, Sam served businesses such as Walgreens, Google, Dignity Health, Dunn Edwards Paints and many others.

October of 2019 saw a big change in Sam’s career. After being office mates for over 6 years, Sam merged his company with Resound and became a partner and Chief Creative Officer alongside CEO Mike Jones.

Sam is married to his beautiful wife, Ashley, and they have three kids under 5 years old. They live in Chandler, Arizona, love being outdoors, and enjoy exploring new places as a family.

Connect with Sam on LinkedInTwitter and Instagram.

Refresh Glass products are made to strengthen the relationships with the people you care about most at dinner table or the conference table. We actively partner with the community to divert thousands of wine bottles every week that would have otherwise been thrown away, working towards our 10 Million Bottle Rescue Mission.

Once collected we then transform the bottles into fun and functional glassware and decor such as planters, candle holders, and vases. We can custom engrave our gifts with your logo, the recipients last name, or with any message of your choosing. We offer free samples for gifting clients with their logo or artwork, just reach out and let us know what you are looking for.

Current bottle count :: almost 1.8million rescued.

Some of the names we have worked with include the Cubs, Cavaliers, Texas A&M, Nationwide Insurance, Wolfgang Puck, Hyatt, 4 Seasons, Sheraton, Marriott, Kimpton, Ritz Carlton, Francis Ford Coppola Winery, Whole Foods. We believe in Conscious Capitalism and offering multifaceted solutions that both generate revenue and community benefit at the same time.

Ray DelMuro is the founder and owner of Refresh Glass. His passion is in creating solutions that concurrently have style, function and purpose. This to him means products that are your favorite to use everyday because of the way they make you feel, how well they work, and the community causes they impact.

He and Refresh have been honored as Recycling Small Business of the Year and been featured on MSNBC and in Inc. as one of “7 client gifts that will make you unforgettable. Ray also has been the TedX MC and also speaks frequently about purpose driven business as a board member of Conscious Capitalism Arizona.

Ray was an aerospace engineer before he started Refresh Glass and still designs and built all the furniture in his office. If he’s not working he loves playing ice hockey and shooting landscape photography.

Connect with Ray on LinkedIn, and follow Refresh Glass on FacebookTwitter and Instagram.

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Kyle McIntosh

With a background in marketing, in various for profit and not for profit companies, Kyle McIntosh wondered, “How can I pair the passion and commitment to community progress of a non-profit with the sustainability and reach of a for profit company?” From this question and perspective a mission evolved to tear down the false distinction between the two sectors and to promote companies with Conscious Capitalism® business models through MAC6.

Kyle is the President and Creative Excitant of MAC6.  Day to day, his main operational role is on the “spaces” side of the business, focusing on creating thriving communities in the commercial office buildings, the co-working space, and the co-manufacturing space.  The other role that he plays is that of EOS implementer, working with clients to bring the Entrepreneurial Operating System, from the book Traction® to their businesses.  Additionally, he sits on the boards of Conscious Capitalism Arizona, telling the stories of good businesses in Arizona, and The Tempe Chamber of Commerce, sustaining Tempe’s quality of life and keeping our community and economy vibrant.

Kyle loves Arizona and wants to see us all collectively find great success based on the awesome things that are happening here every day.

Follow MAC6 on Facebook and Twitter.

Jennifer Burwell

Jennifer Burwell joined MAC6 in 2013. Jennifer is their VP and Director of Programs. She uses her experience in real estate, team development and management to seamlessly integrate each of the MAC6 business units to assure they are all focused on the long-term company vision. She is also a student of human behavior.

As a Certified Professional Behavioral Analyst, she uses her knowledge to facilitate culture-focused leadership programs with organizations of all sizes to integrate the company’s values and create higher-performing teams.

To learn more about MAC6 Communities, call 480-293-4075 or find them on Facebook.



MAC6 offers flexible spaces and programs to help your team grow, and a community of thriving businesses, just like yours.  Advocating Capitalism as a Force for Good, MAC6 is Accelerating the shift to Conscious Capitalism (where Purpose and Profit Unite) through Creativity, Collaboration, Community and Change.